Privacy policy

Privacy notice

Haztec International Ltd is a company registered in England number 4157886. Our head office is located at Moorfield Road, Leeds, LS19 7WB. We design, manufacture and supply visual and audible vehicle warning systems to customers worldwide. We are committed to respecting your privacy in line with our legal obligations and because we believe it makes good business practice. This notice provides you with information on what personal data we capture, the lawful bases on which we process your data, how we keep it safe and that we do not retain any personal data for longer than is necessary. It also provides instructions on how you can change your preferences at any time or make a complaint.

 

Our legal and regulatory duties

To use your information lawfully we rely on one or more of the following legal bases:

  • Performance of contract
  • Legal obligation
  • Our legitimate interest
  • Your consent

 

How we use your personal data

We use information about you to:

  • Provide relevant products and services
  • Identify ways we can improve our products and services
  • Protect both our interests
  • Meet our legal and regulatory obligations

 

What personal data do we capture?

If you buy from, or sell to us, we will capture only the personal data we need to perform our mutual contractual obligations such as your name and contact information, company name, invoice and delivery address(es), and any financial information we need to complete the transaction. We also capture information necessary to comply with the requirements of relevant UK and international tax and customs authorities. We may also undertake credit and fraud prevention checks with compliant agencies before we open a credit account on your behalf; as part of this process we may ask for your bank details in order to verify your credit status and/or for trade references. The legal bases on which we use your personal data in these instances are: performance of contract, legal obligation and legitimate interest.

We may also capture your information for the purpose of quality and to help us improve our products or services. This might include, for example, information we gather in the process of resolving any technical issues, or a complaint or compliment we have received.  The legal basis on which we do this is: legitimate interest.

In addition, we capture and process names and contact information on existing customers and prospective customers for the purposes of direct selling and marketing. This is so we may contact you by email, telephone, fax, text, post, social media and/or via our website, in line with the specific opt-in permissions you provide to us. The legal basis on which we do this is: legitimate interest. 

At any time, you may opt out of any or all of the communication methods listed above by following the clear instructions we provide (such as an ‘unsubscribe’ hyperlink on electronic direct marketing communications) or informing us of your preferences when you contact us.

We do not carry out any automated profiling or decision-making based on any categories of personal data. 

We also use cookies and reputable web analytics services to understand the behaviour of visitors to our website to help us improve our online service provision. Please click here to view our cookie policy. 

 

How we may share your data

We will only share your personal data with compliant third parties and only when we need to do this to perform the contract between us or to meet our legal obligations. For example, we use Worldpay to manage secure credit card transactions on our behalf.

 

Keeping your data safe

We take all reasonable measures to protect your data including using secure encryption technologies when you use our online services. We keep our premises, files and computers secure. No personal data is stored or processed outside of the EU.  

 

How long we keep your information

We do not hold personal data for any longer than is necessary, and ensure that physical and electronic files are destroyed and/or erased securely at the appropriate time. 

 

Changing your preferences and making a complaint

We take every precaution to ensure any communications you receive are relevant and are not intrusive. 

You may change your preferences at any time. The easiest way to do this is to email sales@haztec.uk or by using the ‘unsubscribe’ link on our electronic marketing communications. We encourage you to register on our website and revisit your preferences on a regular basis. 

You have a right to complain to the Information Commissioner’s Office if you think there is a problem with the way we have handled your data. 

If you wish to contact us regarding our privacy arrangements, please email our Data Protection Officer on info@haztec.uk or write to Data Protection Officer, Haztec International Ltd, Moorfield Road, Leeds, LS19 7BN, England

 

Version number: PN/03-21/V1.1
Version date:  8 March 2021